Yes, it's another Agristability rant...
I guess what happened here in Manitoba is that, apparently, according to the customer service people who are sounding pretty demoralized themselves by now, a bunch of work was reassigned to Saskatchewan. So a bunch of people were laid off. Oops! Laid off too many. Now more had to be re-hired, but of course they weren't the knowledgable former ones, they were all brand new, untrained ones who don't have a clue. So how to fix this potential productivity problem?
Of course, let's upgrade all the programming, but in such a way that no reference margins are carrried forward and everything has to be done manually by said untrained employees. Oh yea, I almost forgot, make sure some of these overworked and behind in schedule employees spend some good quality time digging through old returns looking for ways to readjust them.
It's enough to make you scream in frustration.
Is it just Manitoba where Agristability is so badly run? Last year, our application was processed and complete six weeks after they received it.
This year, we're pushing SEVEN MONTHS, and nothing... nada ... zip. It's almost 2011, and we haven't finished 2009 up yet. What the heck is going on here? If it's a zero, then at least let a person know, so they can make some plans.
If anyone else managed a business like this they'd be out on the street in no time flat. Is it any better in the other provinces?
I guess what happened here in Manitoba is that, apparently, according to the customer service people who are sounding pretty demoralized themselves by now, a bunch of work was reassigned to Saskatchewan. So a bunch of people were laid off. Oops! Laid off too many. Now more had to be re-hired, but of course they weren't the knowledgable former ones, they were all brand new, untrained ones who don't have a clue. So how to fix this potential productivity problem?
Of course, let's upgrade all the programming, but in such a way that no reference margins are carrried forward and everything has to be done manually by said untrained employees. Oh yea, I almost forgot, make sure some of these overworked and behind in schedule employees spend some good quality time digging through old returns looking for ways to readjust them.
It's enough to make you scream in frustration.
Is it just Manitoba where Agristability is so badly run? Last year, our application was processed and complete six weeks after they received it.
This year, we're pushing SEVEN MONTHS, and nothing... nada ... zip. It's almost 2011, and we haven't finished 2009 up yet. What the heck is going on here? If it's a zero, then at least let a person know, so they can make some plans.
If anyone else managed a business like this they'd be out on the street in no time flat. Is it any better in the other provinces?
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