Do grain processors like dealing with the CWB?

[monte]

After reading some of the threads and ideas about the CWB business model tonight, it got me thinking about a regular business. You need satisfied customers. There are alot of western Canadian producers who are dissatisfied suppliers.

Does the CWB have any grain customers that will stick with them if there is a competitive choice?

Does the CWB have any competitive advantages? Low cost structure? Brand equity? Commodity marketing whiz kids?

I am interested to know if the companies and countries that actually buy the wheat and barley from the CWB like buying from them?

Any experience out there?

[Hopperbin]

2 elections ago, the Chinese expressed concern over guaranteed supply of wheat.

[jdepape]

<a
href="http://cwbmonitor.blogspot.com/2010/12/wh
y-does-cwb-treat-its-customers-better.html">Why
does the CWB treat it's customers better than
farmers</a>

[JDGreen]

Yes they love dealing with the CWB. Put yourselves in their shoes, its like shopping at walmart where the lowest price is the law.

[jdepape]

let me try this again....

<a
href="http://cwbmonitor.blogspot.com/2010/12/wh 
y-does-cwb-treat-its-customers-better.html">Why  
does the CWB treat it's customers better than  
farmers</a>

[Hopperbin]

It worked the first time Jdepape :-))

[Hopperbin]

Although it hits me that link, cause I made every effort to deliver the last 2000 bushels of CWSWS wheat some years ago and with the cwb no defined delivery point contracts puts the onus on the producer, I wanted extra time to make delivery and still hold the said grain 4 years later at a stalemate with the CWB. I want to make delivery at my contract price which is again today about maybe 2 bucks under what I contracted. I just want to deliver my grain. It is interesting that a customer can delay delivery, and I haver no chance of delivery but have the grain and get charged 2 bucks at the time. jdepape I don't think our buyers really want this type of relationship with farmers either.

[Hopperbin]

Anyone want to bet a hundred bucks I don't get to vote in this CWB deal, like ooops.

[Integrity_Farmer]

Personally I tell my customers to go screw themselves. But that's just how I roll.

[charliep]

Not sure how the Canadian National Millers Association will come out on the single desk. CWB effectively has a commercial system with the domestic millers with a full line of pricing products equivalent to what a US flour mill would get offered. One stop shopping for all mills/no competitive advantage to individual mills except timing. Any issues are dealt with behind closed doors. Maltsters and brewers also have been quiet but their relationship with the CWB is lot rockier for a number of different reasons.

The CWB did a survey of its export customers in 2009 (may do yearly - not sure). Have seen the results but can't find except the one graph below. Export customers are generally happy with the CWB service in a very competitive world market.

[URL="http://www.cwb.ca/public/en/farmers/popups/csi09.jsp"]Export customer satisfaction graph[/URL]