Just yesterday I picked up two electric impacts from a store in Regina (Your Country/tire) Thinking I was getting a great deal on their new model 14.5 Volt with Lithium batteries. When I got home checked today and crap its same as our other three. So took back tonight to store. Well let me tell you it was a fun time.
1st girl says at return counter cant you read signs all over our new policy no returns on tools. I said I never even opened the boxes just returning because their the wrong ones. Well sorry no returns new policy she says I ask for manager.
Young guy shows up wasn't aware of new policy but did eventually take back.
Long story short they wanted to give me a Card with store credit for the impacts. $300.00 in store credit to use in the next year.
So guys if your buying any tools and its broken not what your needing, doesn't work etc. No returns here any more.
Guy buying a 3000.00 generator and it isn't strong enough gets a in store credit to use in one year. Yea I sure will shop here again in the future.
1st girl says at return counter cant you read signs all over our new policy no returns on tools. I said I never even opened the boxes just returning because their the wrong ones. Well sorry no returns new policy she says I ask for manager.
Young guy shows up wasn't aware of new policy but did eventually take back.
Long story short they wanted to give me a Card with store credit for the impacts. $300.00 in store credit to use in the next year.
So guys if your buying any tools and its broken not what your needing, doesn't work etc. No returns here any more.
Guy buying a 3000.00 generator and it isn't strong enough gets a in store credit to use in one year. Yea I sure will shop here again in the future.