We bought 30 cables of different lengths about 6 years ago from SWP( I think they call them the Gen II cables, a flat blue plastic strip with wire loop on end and head with a rubbery saddle on other). Most of the bins were full so only installed 10 that fall. After filling bins only 5 would give readings when connecting monitor. Call guys at pool and they are restructuring (bankrupt) and will get back to us. Come spring empty a few bins and cables work again. Start calling OPI direct, spend two years getting bounced from Tech to sales to cust service and around again. Still have 20 cables new in weathered boxes and 5-6000 bush of canola go bad over the years. 7 Original thermocouple cables 15 years old work 100% as does old monitor unit(original bats even) Two new monitors (1 STD, 1 DLX)need bats every year. Talked to a new tech guy today and explained we have 8 grand in useless gadgetry and if they cant give us the new cables that are supposed to work i am gonna get a few others together and make people aware of the quality of product and cust serv at Farm Progress next summer. Any bets on if i hear back this time ?
Know of guys that bought 5-10 of same cables from Flamans and either got new style for free or $25-$50 difference. Dont know if Flamans returned to OPI for warranty or ate it and moved on.
Building more bins and will need another 25 cables (27' dia w/air). Any other companies out that have a good product?
Anyone else have this Gen of cable that WORKS? NOT WORK? got new style free or a few bucks exchange?
Know of guys that bought 5-10 of same cables from Flamans and either got new style for free or $25-$50 difference. Dont know if Flamans returned to OPI for warranty or ate it and moved on.
Building more bins and will need another 25 cables (27' dia w/air). Any other companies out that have a good product?
Anyone else have this Gen of cable that WORKS? NOT WORK? got new style free or a few bucks exchange?
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